Process Mapping

John can help analyse and improve your business processes.

Typical phases where John can provide help include:

  • Defining customer needs, defining project goals and objectives, and collecting requirements

  • Talking to SMEs, identifying work patterns, and representing activities by "as-is" process maps

  • Analysing activities, looking for bottlenecks, and identifying areas for process improvement

  • Creating "to-be" process maps to represent areas of improvement

  • Implementing, training, and establishing periodic reviews